Aligned Government Services
Customer Service Specialist
AGS, is currently recruiting for Customer Service Specialist who are highly reliable, compassionate, and experienced in Orlando or surrounding areas.
Job Description:
- Performs data entry; generates reports and forms.
- Conducts research for completion of special projects and work assignments.
- Provides customer service to the Division’s internal and external customers by resolving questions and concerns.
- Accepts, receives, and/or collects payments.
- Prepares monthly reports to be submitted to Division Manager, Department Director and Program Managers.
- Responsible for monitoring assigned programs monthly, quarterly and annual reports and program agreements/contracts as assigned by the Division Manager.
Qualifications:
- Must be a U.S. Citizen or Permanent Resident to apply
- Subject to pass a background/security investigation
Experience:
- Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
Work Schedule:
- Monday – Friday 8:00 AM – 5:00 PM
Background Check:
- Two (2) levels of background checks shall be performed
Drug Screen:
- Five panel drug screen to include amphetamines, cocaine metabolites, marijuana metabolites, opiate metabolites and phencyclidine.
***This position is contingent award of contract***
Aligned Government Services, (AGS) does not discriminate on the basis of race, color, religion, sex , gender identity , national origin, political affiliation, sexual orientation, marital status, disability, age, pregnancy, retaliation, parental status, military service, or other non-merit factor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity , national origin, or inquiring about. discussing. or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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